Conditions

Terms and Conditions


1. SCOPE


1.1 These General Terms and Conditions of Sale (hereinafter “Terms and Conditions”) apply to all purchase contracts concluded between Avalon Deluxe, Steinstraße 3, 17489 Greifswald, Germany (hereinafter “AD”) and consumers via the AD online shop (www.avalondeluxe.com).

1.2 A consumer within the meaning of Section 13 of the German Civil Code (BGB) is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity.

2. CONCLUSION OF CONTRACT

2.1 The presentation of goods in the AD online shop does not constitute a binding offer.

2.2 By placing an order – by clicking the “Buy now” button – you are making a binding offer to purchase. AD will send you an automatic order confirmation by email, which documents the order again. This automatic order confirmation only confirms that the order has been received by AD and does not constitute acceptance of your offer.

2.3 The contract is only concluded when AD confirms the conclusion of the contract to you by means of a separate email or by dispatching the goods.

2.4 If delivery of the ordered goods is not possible, for example because the goods in question are not in stock, AD will not issue a declaration of acceptance. A contract is not concluded in this case. AD will inform you of this immediately and immediately refund any consideration already received.

3. RIGHT OF WITHDRAWAL

3.1 As a consumer, you are entitled to the following right of withdrawal when purchasing via the AD online shop.

CANCELLATION POLICY

Right of withdrawal: You have the right to withdraw from this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods or has.

To exercise your right of withdrawal, you must contact us

Contact online:

info@avalondeluxe.com

Or

Avalon Deluxe, Rehleitenweg 3, 83026 Rosenheim, Germany.

by means of a clear explanation (e.g.b a letter sent by post or email) informing you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, with the exception of additional costs resulting from your choosing a method of delivery other than that offered by us , have chosen cheap standard delivery, must be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You must return or hand over the goods immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract to the return address specified by us in each individual case. The deadline is met if you send the goods before the fourteen day period has expired. We bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


3.2 exclusion or Reasons for expiry

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

3.3 AD provides information about the model cancellation form in accordance with the legal regulations as follows:

SAMPLE CANCELLATION FORM

(If you want to cancel the contract, please fill out this form and send it back.)

- To:

Emanuel Baumann(Avalon Deluxe), Rehleitenweg 3, 83026 Rosenheim,                                       Email: info@avalondeluxe.com

- I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()

- Ordered on ()/received on ()

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s)

– Date

(*) Strike out what is not applicable.

END OF SAMPLE CANCELLATION FORM

4. RETENTION OF TITLE, OFFSET AND RIGHT OF RETENTION

4.1 The delivered goods remain the property of AD until full payment has been made.

4.2 You are not entitled to offset our claims unless your counterclaims have been legally established or are undisputed

4.3 As a buyer, you may only exercise a right of retention if your counterclaim arises from the same purchase contract.

5. DELIVERY

5.1 AD is entitled to make partial deliveries as long as this is reasonable for you.

5.2 The goods will be delivered to the delivery address you provided.

5.3 The risk of accidental loss or accidental deterioration of the goods (transfer of risk) passes to you when the goods are handed over.

6. PRICES / SHIPPING COSTS

6.1 The prices apply at the time of ordering. All prices are end consumer prices, include VAT and do not include VAT. Express shipping costs and any payment method fees.

6.2 AD will inform you about the applicable shipping costs and any payment method fees before the contract is concluded. When ordering via the AD online shop, the price including VAT and applicable shipping and payment costs will also be displayed in the order form before the contract is concluded.

6.3 If an order is to be sent to a delivery address outside the EU, VAT will be deducted at checkout. Import duties and taxes are ALWAYS included and will be paid by us if applicable when the package arrives at your delivery address.

7. PAYMENT TERMS; PAYMENT MEANS

7.1 Unless otherwise agreed, payment of the purchase price is due immediately upon conclusion of the contract. In the event of late payment, AD is entitled to demand default interest of 5 percentage points above the base interest rate of the European Central Bank.

7.2 The following payment methods are available to you:

(1) Payment by credit card When paying by credit card, you transmit your credit card details to our payment service provider. Your credit card details are transmitted via a secure connection. After receiving your credit card details, the goods will be shipped to you.

(2) Payment via PayPal You pay the invoice amount via the online provider PayPal. You must be registered with PayPal or Register, authenticate with your access data and confirm the payment instruction to AD. As soon as the invoice amount has been credited to our account, the goods will be shipped to you.

(3) Payment by invoice In collaboration with Klarna, AD offers you payment by invoice as an additional payment option. With this payment method you do not have to provide any account details. Payment by invoice is subject to certain guidelines and is therefore not available for all orders and customers; in particular, the payment option is only offered for deliveries within Germany. It is also necessary that the delivery address corresponds to the billing address. If you pay by invoice, you must agree to Klarna's general terms and conditions, which are available as part of the ordering process. By completing the payment form, you accept that Klarna will carry out a credit check. If Klarna agrees to payment by invoice, you will receive an invoice from Klarna by email as soon as the ordered goods have been sent to you. You then have 14 calendar days to pay the invoice. If Klarna does not agree to payment on account, you must choose an alternative payment option.

(4) Payment by instant transfer. If you use the Sofortüberweisung payment method, you transfer the invoice amount to AD immediately after the ordering process. As soon as AD has received confirmation of payment from your account-holding bank, the goods will be shipped to you.

(5) Payment via Giropay. Payment via Giropay is only possible if this service is offered by your bank. If you use the Giropay payment method, you transfer the invoice amount to AD immediately after the ordering process. As soon as AD has received confirmation of payment from your account-holding bank, the goods will be shipped to you

8. PRODUCT INFORMATION

AD reserves the right to adjust prices and add additional product ranges and related information without prior notice. The purpose of the product images and information text provided by Avalon Deluxe is to describe and represent the products as accurately as possible. Although we make every effort to ensure that all content on this website is accurate, errors may occur. Avalon Deluxe cannot guarantee that all product images accurately reflect the actual appearance of the products. All product images are to be viewed as exemplary images. Product images may vary depending on your computer's color settings.

9. WARRANTY AND LIABILITY

9.1 AD is liable for material and legal defects in accordance with the applicable legal regulations, in particular §§ 434 ff. BGB The limitation period for statutory claims for defects is two years and begins with delivery of the goods.

9.2 Claims for material defects do not apply if you change the goods, treat them improperly or use them in a way that is not related to the proper operation of the goods

9.3 AD has unlimited liability for damages resulting from the violation of a guarantee or from injury to life, body or health. The same applies to intent and gross negligence, to mandatory legal liability for product defects (particularly under the Product Liability Act) and to liability for fraudulent concealment of defects. AD is only liable for slight negligence if essential obligations are breached that arise from the nature of the contract and that are of particular importance for achieving the purpose of the contract. In the event of breach of such obligations, delay or impossibility, AD's liability is limited to such damages that must typically be expected to arise within the scope of the contract.

10. PRIVACY

10.1 AD uses the personal data you provide (such as:b Name, address, email address, telephone number, account number and bank code) in accordance with the provisions of data protection law.

10.2 All personal data will be treated confidentially. The personal data necessary for business transactions are stored by AD and used to process orders, manage customer relationships, deliver goods, process payments and avoid bad debts and, if necessary, to service partners that AD uses to process contracts (such as shipping companies or credit institutions). Data is also used for our own advertising and marketing purposes, e.g.b for sending written promotional information. AD uses your email address to send advertising offers unless you have objected to this. If your consent is required for this, AD will obtain this in advance. Marketing communications by telephone will also only take place if you have given your express consent.

10.3 You can do so at any time by contacting

Emanuel Baumann (Avalon Deluxe)

Steinstrasse 3

17489 Greifswald

Germany

Email: info@avalondeluxe.com

Object to the use and processing of your data for your own advertising and marketing purposes and, if necessary, object to any consent given to the use of your data.

11. FRAUDULENT ACTS; BREACH OF DUTY

11.1 Fraudulent or other illegal activities will be reported immediately by AD. If you conclude a contract with AD with fraudulent or illegal intent, AD is entitled to withdraw from the contract and to assert claims for damages.

11.2 AD is entitled to refuse to enter into a contract with you for important reasons. An important reason exists in particular, but not exclusively, if you violate your obligations under these General Terms and Conditions.

12. INTELLECTUAL PROPERTY

All industrial property rights, trademark rights and copyrights as well as the know-how in relation to the domain www.avalondeluxe.com as well as in relation to the products sold via the AD online shop are exclusively owned by AD or its subcontractors licensors. Any use of these rights by you other than for your personal, non-commercial use is prohibited without the prior consent of AD.

13. PLATFORM FOR ONLINE DISPUTE RESOLUTION, PARTICIPATION IN THE DISPUTE RESOLUTION PROCESS

13.1 Under applicable law, AD is obliged to inform consumers of the existence of the European Online Dispute Resolution Platform, which can be used to resolve disputes without the need to go to court. The European Commission is responsible for setting up the platform. The European online dispute resolution platform can be found here: http://ec.europa.eu/odr.

13.2 AD is not obliged to take part in a dispute resolution procedure before a consumer arbitration board and has decided against voluntary participation.

14. APPLICABLE LAW

The law of the Federal Republic of Germany applies.