What do I have to do to initiate a return?
  • Easy, free return: If you would like a return or exchange, please click on Return/exchange request at the bottom of the homepage under the Information column Create. There you can conveniently and easily enter your order details and within 24 hours you will then receive the return address and a free return label.
  • If you wish, you can also contact our support.
  • Quick, easy refund: As soon as we receive the return, we will send you a confirmation email within 72 hours you will receive a full refund of your purchase price .